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Policies and procedures

To participate in Childcare Educational Services courses, you must have access to a computer, a printer, an email account and be able to view PDF files.   

After purchase of a course you will receive a payment receipt by email, a confirmation email with instructions for workbook and final exam will be emailed next.  The final exam is administered online, enter answers, after completion you will receive results and be able to download certificate.  Please download, save and print certificate.   For assistance contact: 252 375-4664 or   

Grading Policy

The grading policy is listed in each course workbook.   You are given 2 chances to pass the knowledge assessment.  If you do not past the knowledge assessment after 2 chances you will not receive a certificate.



No refunds after purchase. The course starts immediately after purchase.  For special exceptions, please call 252 375-4664 or


At Childcare Educational Services we actively promote inclusion practice in order to best met the needs of the participant and staff.  All participants are welcome to attend all courses regardless of ability, need, background, culture, religion, gender or economic circumstances.  Through inclusive practice, we aim to reflect our wider community and promote positive attitudes to both the similarities and differences in each other.  In order to achieve this we actively engage with participants, staff and other organizations as appropriate.



Please download, print and save.  To order duplicate please call 252 375-4664 or

Academic dishonesty/integrity

Academic dishonesty is any type of cheating that occurs including Plagiarism, fabrication, cheating, and sabotage.  Childcare Educational Services staff and all participants are required to respect the integrity of one another’s work and recognize the importance of the goal to educate all participants.


Privacy/Security Policies

Childcare Educational Services, LLC will only release student information, including information regarding the passing or failing of courses or of certificate status, to the student and state authorities as requested. The student can email a request to authorize release of information about their grade, certificate and  to whom the information is to be release to along with your signature to


For Assistance Contact: by email or call (252) 375-4664.  We provide assistance to students via phone or email within 24 hours of email request.



All information submitted is considered confidential in nature and will not be disclosed to anyone except under a subpoena in a court of law. The customer’s contact information is used for communicating with our customers on order related issues.

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